America’s Best Contacts and Eyeglasses Review for 2022
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There are many choices when it comes to selecting your next pair of glasses. It is worth looking into several companies as you narrow your search.
“We look at the products and services offered by America’s Best Contacts and Eyeglasses, including the purchasing process and the company’s reputation.”
“People who value in-person shopping can find America’s Best Contacts and Eyeglasses in stores throughout the United States. You can buy eyeglasses and contact lens online.”
“There are more than 700 stores in the United States for this optical retailer. They offer a variety of eye exams. There are a wide selection of eyewear for men, women, and children. America’s Best claims to offer lower prices than the competition.”
America’s Best pros
- The cost of contact lens is low.
- Inexpensive eye exam.
- You can shop online or in person.
- accepts most insurance plans.
America’s Best cons
- The website sorts prices in a way that is incorrect.
- There are hidden costs and lack of cost transparency.
- There are complaints about poor quality products.
- There are lawsuits involved.
“America’s Best Contacts and Eyeglasses has prescription glasses for women, men, and children. They offer comprehensive eye exams for free with the purchase of two pairs of glasses.”
- A free eye exam and 2 pairs of glasses is included.
- A free eye exam and 2 pairs of glasses is included.
- A free eye exam and 2 pairs of bifocals is included.
- Contacts and eye exams cost $11 per month.
You can combine the visual field test with a screening for a retinal image.
“If you wear contacts, you can join the America’s Best Eyecare Club and receive discounts on contacts, eyeglasses, and accessories. Membership includes two contact lens exams per year.”
“America’s Best says members save $600 over 3 years on products. The cost is for 3 years and 5 years.”
“You can’t use your insurance for your purchases if you join this plan.”
This offer is not valid in California.
“America’s Best has a wide range of prices and bundles for eyeglasses.”
The cheapest bundle includes two pairs of glasses and an eye exam. The most expensive glasses are designer frames. Two pairs of plastic bifocals are available for sale. The cost of the lens is more. You will pay more for NeverGlare.
“America’s Best has a special. It includes an eye exam, two pairs of glasses with single vision plastic lens, and frames from their $69.95 selection. The eye exam is free if you opt for more expensive frames.”
“You can’t combine this offer with your insurance plan, coupon, or additional discount offer according to the company. It is also meant for one person.”
The price for contact lenses is between $36 and $206.99.
The least expensive option for children is two pairs of glasses. You can get a second pair of frames for $48 if you purchase some frames for $79.95. One pair of glasses for $129.95 is the most expensive option for children.
“America’s Best accepts many national and regional vision insurance plans for in-store purchases. Vision insurance isn’t accepted as payment for online orders. They will give you a receipt, which you can submit to your insurance company as an out-of-network purchase.”
“Flexible savings accounts and health savings accounts are also accepted by America’s Best.”
You can order eyeglasses or contact lens online or in a store. Both options need a valid prescription. If you already have a valid prescription, you can buy eyeglasses or contact lens online or in a store.
In store
To order at a store, schedule an eye exam or walk-in appointment. You can choose your glasses on the same day. Your glasses will be available for pickup within a few days.
Online
You can order eyeglasses online if you want them. You can choose from a variety of styles and colors. To make sure your glasses fit, you can use a pair of well-fitting glasses to compare the measurements on the website.
Contact lens trials
If you have never worn contacts before, you should schedule an eye exam. You will be given a pair of trial diagnostic lenses by the optometrist. You will need to return to the store for a contact lens evaluation before you get your final prescription.
“America’s Best offers free standard shipping for online purchases. Most items will be shipped within 48 hours. Contact lens orders are usually delivered within 7 days. The glasses are usually delivered within 14 business days.”
Within 7 to 14 business days, sunglasses and contact lens orders to Canada and Mexico are usually delivered. The eyeglasses are usually delivered within 21 days.
“If you have your original receipt, America’s Best will give you a 30-day return policy for glasses. All glasses are covered by a first year warranty, which covers defects in workmanship and material. It doesn’t cover glasses that have been broken or scratched.”
For an additional cost, you can buy their 1-year Product Protection Plan or their KidsGear Protection Plan for children’s glasses. Each provides coverage of one replacement pair of eyeglasses per year. These plans cover broken glasses only. It does not cover scratched glasses, lost glasses or stolen glasses. Scratching is considered a normal result of use by America’s Best.
“If your prescription changes within 60 days of your eye exam, America’s Best will replace your glasses for free.”
America’s Best Contacts and Eyeglasses has a D- rating from the Better Business Bureau (BBB), and they’re not BBB accredited.
The average customer review on the BBB site is There have been Customer service and the quality of eyewear are some of the issues that are listed in the complaints.
Many customers say that their glasses or contacts were not comfortable and may have been the wrong prescription.
America’s Best Contacts and Eyeglasses has a poor Trustpilot rating of 2.6 out of 5 stars.
In 2019, America’s Best Contacts and Eyeglasses was involved in a lawsuit relating to the WCAG 2.0, Section 508 accessibility standard, which requires businesses to make electronics, communications, and information technology accessible to people with disabilities.
The graphics, links, and buttons are not labeled, the lawsuit said.
In 2021, America’s Best Contacts and Eyeglasses was involved in a lawsuit accusing the company of pregnancy discrimination. The suit alleges that the company discriminated against a former employee by not giving her an appropriate area to express breast milk.
The company cut her hours from full time to part time after she returned from maternity leave, which resulted in her losing her healthcare coverage.
Positive customer reviews report positive experiences with employees and local optometrists. The low price of the eyeglasses allows people to try out new styles often.
“America’s Best has poor customer service, including unanswered calls or emails, as well as impolite employees, according to negative customer reviews. Several people received incorrect prescriptions, waited a long time for their glasses to arrive, and were unhappy with the quality of the glasses.”
Many customers reported hidden costs and insurance-related deception.
One customer reports that America’s Best wouldn’t initially issue their prescription to use somewhere else. Once they gave it to them, it was backdated. Be aware that by law, your eye care prescriber must give you a copy of your prescription at no extra charge.
There are many companies that offer vision tests, eyeglasses, and contact lens in-store.
There are a few options.
- Costco Optical. If you’re a Costco member, you may have noticed a full-service Costco Optical inside your local store. Not every Costco offers this service, but most do. Here you can get your eyes examined by an independent Doctor of Optometry. You can also purchase eyeglasses, sunglasses, and contact lenses. Costco members can also buy eyewear online. Their selection includes designer frames, and ranges from $25 to $200.
- Vision Source. Vision Source is a national network of private practice optometrists. You can get an in-person examination plus purchase eyeglasses and contact lenses at the same time. Many in-network optometrists carry a large selection of high fashion and designer frames.
- Visionworks. Visionworks sells glasses, sunglasses, and contact lenses online and in stores. They carry a large selection of brand name and designer frames. A large selection of eyewear is available for under $100. You can schedule an eye exam in person at any of their locations. A prescription is required to purchase glasses and contacts online.
- Warby Parker. Warby Parker offers a wide selection of trendy and fun, signature eyewear at a low price point. You can use their in-house optometrist, or bring your own prescription for eyeglasses or contact lenses. You can shop at a brick-and-mortar store, or purchase eyewear through their website. Virtual try-on and a free at-home try-on service is included, if you wish to buy glasses online.
There are plenty of places to buy glasses and contacts online if you decide to go that route. There are also retailers with physical locations, including Warby Parker, Costco, Walmart, Target, and LensCrafters.
You can always work directly with a local eye doctor through their private practice for your eyeglasses and contact lenses. Need an eye doctor? Search for eye doctors near you.
“America’s Best Contacts and Eyeglasses is a good place to shop for eyeglasses and contacts. If you want to try out inexpensive frames before committing to a more expensive pair, it is an acceptable choice.”
“America’s Best Contacts and Eyeglasses doesn’t have a good reputation for their business practices and customer service. You can find a lot of retail stores and online options, so you can find what you need.”
