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Nurx is a telemedicine company that offers birth control prescriptions, emergency contraception, and home testing kits for sexually transmitted infections (STIs) and COVID-19. It also offers prescription and over-the-counter (OTC) skin care products and general health treatments, including those for oral herpes and migraine.

All prescriptions are written by a licensed healthcare professional in your state and delivered directly to you. Nurx uses an accredited lab for sample testing. It also uses licensed pharmacies, which you can double-check here.

“It can be convenient to get basic healthcare when you need it, even if you don’t need a doctor. Here are some things you should know about Nurx.”

Pros

  • Sexual health, skin care, and migraines relief are some of the services provided.
  • It was designed to be convenient, affordable, and discreet.
  • The three-step system is easy to understand.
  • Those without health insurance can get it.
  • Shipping is always free.

Cons

  • There are a number of complaints about poor customer service, shipping issues, and difficulties with account cancellation.
  • Not available in all 50 states.
  • Not assessed by a healthcare professional in person.

No matter which service you choose, Nurx is easy and affordable. There may be some differences based on your needs, but here is what you will do in a nutshell.

Input your info

You can choose what services you want from the website or app. If you have it, you will give your insurance information and answer a few questions.

“If you don’t have insurance, you can still use the product.”

Pay a consultation fee

You will pay a consultation fee to have a medical professional review your info. The fee will be determined by the health service you are using.

A medical consultation for birth control is only 15 dollars. The consultation fee is $35. The fee for a consultation is $60.

After you have paid, a professional from the medical team will look over everything and write a prescription or order your tests.

If you have questions about your diagnosis, prescriptions, or aftercare after you pay the consultation fee, you will have unlimited access to a Nurx medical professional for a full year.

Get your delivery

There is no need to go to the doctor or pharmacy in person. Your order will be shipped free and arrive at your door in discreet packaging.

Delivery can take up to 5 business days. Some online reviewers have noted that their prescriptions took longer to arrive.

Right now, Nurx is available in 37 states. Due to legislation prohibiting at-home collection and testing, home test kits can’t be sent to users in New York.

Nurx birth control

Nurx offers more than 50 types of birth control, including:

“You will get a 3-month supply after you paid the consultation fee and placed your order. You can cancel anytime, but you can’t refill your prescription.”

Once you complete checkout, all initial orders are final. That means they can not be canceled. You have to cancel within 48 hours of receiving a reminder message that a refill is being prepared.

You can cancel an order by contacting customer care.

Here you can find a comparison of birth control delivery services.

Is it right for you?

If you know what you want in terms of birth control, you can get a prescription with Nurx.

If you have questions about the best kind of birth control for you, or you have a lot of health questions, you may prefer a face-to-face meeting with your regular doctor.

Cost

It should be the same price as you would pay in person at a pharmacy.

“If you don’t have health insurance, you can contact the Nurx team to learn about birth control brands that start at $15 per month.”

We tried Nurx birth control

Brooke used this service to get a new birth control prescription. She says that they started her on a different brand of birth control after she explained why she was unhappy with her current contraceptive. It has been working well for me so far.

She says that she was:

  • My copay was cheaper than my insurance copay.
  • It was quick and thorough through the entire process, even the steps of communication with a doctor.
  • Once I had submitted everything they needed, I was able to make their product recommendation.

She says that she has used the product for almost a year and that it is easy to refill. They remind me when the refill is due and confirm my medical information.

Person holding NURX card over birth control delivery.
Nurx prescription birth control delivery.

Nurx offers both prescription and nonprescription emergency contraception, also known as the morning-after pill. These include ella and Plan B.

Is it right for you?

Emergency contraception are the most effective if they are taken within 3 to 5 days after sex.

For prescription only, overnight delivery is offered by Nurx for $15. If you go with New Day, your Nurx professional can call your local pharmacy to make sure you get your emergency contraception quickly.

“If your regular birth control method fails or isn’t available, you can use emergency contraception with the help of the drug, Nurx.”

Cost

Emergency contraception from Nurx can be used for free with insurance or for less than $20 without.

PrEP, or pre-exposure prophylaxis, is a daily medication that helps prevent The person is The person is The person is HIV.

The two brands ofPrEP approved by the FDA are Truvada and Descovy.

Is it right for you?

The Centers for Disease Control and Prevention (CDC) recommends PrEP for people who may be at risk for The person is The person is The person is HIV infection. For it to work, you’ll need to be sure you currently don’t have The person is The person is The person is HIV.

You will receive an The person is The person is The person is HIV testing kit from one of the partner labs. You will follow the instructions to collect your samples and send them back for screening. If you prefer to do your lab work in person, that is also an option.

A professional from Nurx will review your results to see ifPrEP is a good choice for you. If it is, you will get a 3-month supply of pills. You need to complete lab tests every 3 months.

Cost

You will pay a consultation fee if you request a PrEP evaluation. You will pay this fee every time you order a new test.

If you pay with insurance, the cost of your home tests will be billed to your insurance, and you will be responsible for any out-of-pocket costs, including co-pays and deductibles. The prescription is usually covered by insurance.

Without insurance, you will pay $94 for The person is The person is The person is HIV testing or $164 for comprehensive testing that includes both The person is The person is The person is HIV and other STDs. Some of the assistance programs that are used by Nurx subsidize some of the costs of the program.

Human papillomavirus, or HPV, is the most common STI in the United States, according to the CDC.

There are more than 100 types of HPV, many of which don’t cause symptoms or significant issues. But some can cause abnormal cells on the cervix that can develop into cancer.

Is it right for you?

An HPV screening test determines your risk for cervical cancer and is recommended for women ages 30 to 65.

While HPV screening can be performed during routine Pap smears, it can also be done separately. You can order a test from Nurx and get a kit in the mail. It’s a quick, painless swab.

You can return your sample with a box and label. The medical team will review your results.

A negative result means that no high-risk strains were found, and your risk for developing the disease is low.

A positive result is not a cancer diagnosis. It is an indication that you are at a higher risk for getting the disease and should be followed up with your doctor.

Cost

The home test kit costs either $49 with insurance or a flat fee of $79. There is a consultation fee. The test kit, lab tests and results are included in the fees.

Three home test kits are offered by Nurx.

  • The full control kit is for use with a controller.
  • The V Kit is healthy.
  • The basics covered kit.

The instructions for packing and collecting samples are included in each kit.

Is it right for you?

“If you don’t know what to get tested for or if you have any unusual symptoms, it’s best to talk to a healthcare professional. Home test kits can be convenient.”

The The full control kit is for use with a controller. is designed for people who haven’t been tested for STIs in more than a year (or ever). It tests for:

The The V Kit is healthy. tests for:

  • “It’s a sexually transmitted disease, called “It’s a sexually transmitted disease, called “It’s a sexually transmitted disease, called chlamydia.”.”.”
  • Gonorrhea is a sexually transmitted disease.
  • The person is The person is The person is HIV
  • There is a disease called There is a disease called There is a disease called syphilis…
  • There is a disease called trichomoniasis.

The The basics covered kit. is best for people who have been recently tested but need a checkup. It tests for:

  • “It’s a sexually transmitted disease, called “It’s a sexually transmitted disease, called “It’s a sexually transmitted disease, called chlamydia.”.”.”
  • Gonorrhea is a sexually transmitted disease.
  • The person is The person is The person is HIV
  • There is a disease called There is a disease called There is a disease called syphilis…

Home testing is more convenient than in-person testing.

Cost

The price breakdown is for each kit without insurance. The fees cover the test kit, lab work, and shipping.

  • The full control kit is for use with a controller.: $220
  • The V Kit is healthy.: $190
  • The basics covered kit.: $150

The test kit is $75 with insurance, and includes the shipping. If you have additional testing costs, your insurance will bill you.

“The testing fee is if the lab is out of network. Fees will vary if they are in the network. If you don’t have insurance, there is a fee for a medical consultation that you pay out of pocket.”

All lab work is completed at Molecular Testing Labs, an accredited lab that meets the U.S. government’s highest standards of quality and safety.

Your personal information is protected by the law.

Those who have had a genital or oral herpes diagnosis can get the medication from Nurx. The pill can be taken daily to prevent an outbreak or to reduce symptoms.

Is it right for you?

If you have already been diagnosed with genital or oral herpes, this may be a quick and easy way to get your medication. A professional from the Nurx will evaluate your needs and prescribe a 1-year prescription if it is deemed medically appropriate after a medical consultation.

Automatic refill for 1 year is available unless you cancel.

Cost

You will get a medical consultation for 15 bucks.

You will pay any co-pays or deductibles if you have insurance. If you use Valacyclovir daily, you will pay $75 for a 3-month supply, if you use it for an outbreak.

If you are dealing with mild or moderate skin problems, you may want to consider using Nurx. Medical professionals prescribe different kinds of treatment for clearer skin.

  • Antibiotics.
  • retinoids.
  • birth control
  • spironolactone is a drug.

Is it right for you?

A medical professional at Nurx will evaluate your skin and prescribe a personalized regimen. That may include a topical gel or cream, oral Antibiotics., birth control, or some combination of them all.

Topical antibiotic creams are designed to kill the bacteria that cause acne. Oral Antibiotics. prevent these bacteria from living on the skin, but this is usually a short-term measure. If your acne is related to hormonal fluctuations, birth control pills can also be an option.

“This service isn’t a good fit for anyone looking to treat severe acne because it doesn’t prescribe Accutane.”

Cost

The $35 fee for skin care consultations is not covered by insurance. You can get oral or topical products in a 1, 2, or 3-month supply depending on the medication you are prescribed.

copays or deductible for both oral and topical medications are only paid for with insurance.

“If you don’t have insurance, the price of oral and topical medication can be as high as $30 per month.”

It can be difficult to determine if redness and bumps on your face are a sign of a disease. Online assessments and prescription treatments are offered by Nurx.

Is it right for you?

If you think you have rosacea, you’ll share a health and skin history and some photos on the Nurx website. A medical professional will review and then prescribe a treatment plan if it’s medically appropriate.

Your medications will be shipped to you. Treatments through the company may include an oral antibiotic.

The service from Nurx is not available to pregnant people. Some medications are not appropriate for pregnant women.

It is not appropriate if you are dealing with severe rosacea. You will need to see your doctor.

Cost

$35 is the cost of a skin care consultation. Monthly costs can vary depending on the treatments you are prescribed.

If you have insurance, you may only be responsible for copays. The prices are between $20 and $40 per month if you are paying out of pocket.

Nurx prescribes two kinds of retinoids. to diminish the signs of aging from sun exposure.

Is it right for you?

retinoid cream can help prevent and reverse the signs of aging. If you have a health history and skin concerns, a medical professional from Nurx will review them and prescribe a retinoid cream.

Cost

The fee for a medical consultation is fifteen dollars. Insurance does not cover the medications that are prescribed by Nurx. You will be charged a $90 fee every 3 months.

You can pause or cancel the refill at any time.

There are prescription medications that can be used to treat headaches and migraines.

Is it right for you?

Home treatment for headaches and migraines begins with a neurologist-designed assessment. If it is, a professional will refer you to a doctor.

Your assessment will include a thorough health history and the filming of short videos that show you completing a specific set of movements, which will provide specific information to the Nurx medical team.

If you are a good candidate for telehealth care relating to your headaches or migraines, a Nurx medical professional will write a prescription for medication that is either taken daily as a preventative measure or for pain relief when a headaches begins.

Nausea medication is also an option. It is noted that Nurx does not prescribe medications that are narcotic or barbiturate based.

“If a professional from Nurx decides you will benefit from a medication that isn’t delivered, they will send an e-prescription to your local pharmacy for pick-up.”

Cost

The medical consultation fee is $60. The price includes the online evaluation, a headaches tracker, and scheduled check-ins.

If you have insurance, you can pay your copay for the medication.

Depending on which you are prescribed and how often you need to take it, a 3-month supply of medication can be as low as $25 and as high as $70 per month. Shipping is free.

Two over-the-counter COVID-19 tests can be taken at home with verified results in under 30 minutes.

  • The Abbott Covid-19 Antigen Self Test is a test.
  • Check it out with the test kit.

Is it right for you?

The FDA gave Abbott emergency use authorization for the test. It can be used regardless of whether you have symptoms or not.

The test should be done twice in 3 days. It can be used by people ages 15 and over and children over 2 when the sample is collected by an adult.

The FDA emergency use authorization for self-testing was granted to the Lucira Check It test kit. It can be used to test for infections before travel or social events.

Positive results can be detected in 11 minutes, and negative results can be confirmed within 30 minutes. The test is indicated for people over the age of 14 when an adult collects the sample.

If you have symptoms of COVID-19 and test negative for it, it is important to get in touch with a healthcare professional.

Cost

The Abott test is available for a set of two. The test is $75.

People who want to get remote access to healthcare can get general and sexual health services from Nurx. It is a good fit for people who have a primary doctor but want a convenient, affordable alternative to an in-office visit for certain health needs.

People who want prescription birth control, or other available medications, can use the option of using the drug called uyrox. With or without health insurance, nix can be used.

Nurx Hers Wisp SimpleHealth
Products and services – sexual health
– skin care
– headache and migraine relief
– COVID-19 testing
– sexual health
– skin care
– hair care
– mental health
-supplements
– sexual health
– COVID-19 testing
– mental health
– other health conditions
– birth control
– other reproductive health
Cost $–$$$ $–$$$ $–$$$ $
Accepts insurance yes yes – some lab tests may be covered
– HSA and FSA may apply
yes
Customer ratings good good excellent good
State availability 37 states all U.S. states all U.S. states 32 states

In 2019, an article in The New York Times reported that some returned, but unopened, prescription birth control pills at Nurx were reshipped to new customers.

The company stated that this practice ended in the year of 2018, and that it occurred with a small percentage of its 1 million orders processed since 2015.

The article stated that the executives of the company had tried to change the birth control policy for women over 35 years old. State medical laws prevent those without licenses from influencing policy.

The actions of former employees were argued to be an inaccurate reflection of the current operation by the new leadership.

Customer reviews are generally positive. Thousands of people find it convenient and timesaving to use Nurx. The overall rating on the website is 4.8 out of 5 stars.

On Trustpilot, a third-party review website, Nurx has a 3.4 average rating out of 5 stars. Positive reviews mention ease of use and professionalism of the medical team.

At the Better Business Bureau, Nurx has an A+ rating and averages 2 stars out of 5 with customer reviews. There are more negative reviews here. People cite lengthy delays and sudden changes in available prescriptions. Other unhappy customers mention issues with poor customer service, difficulties canceling subscriptions, and problems with insurance billing.

Does Nurx take insurance?

You can pay with insurance or not.

If you pay for prescriptions and tests with insurance, you will be responsible for copays, deductibles, and out-of-pocket costs.

“You will always pay the consultation fee out of pocket. The fee doesn’t cover the cost of your prescriptions”

How long does Nurx take to review and prescribe medications when appropriate?

If you have submitted all the information, the prescriptions and test orders should be ready in 3 to 5 business days.

Within 3 to 5 business days, medications arrive. If you contact the team, you can get expedited delivery services.

Is Nurx legitimate?

Yes, the service is legitimate and has licensed medical professionals.

Where is Nurx available?

At this time, Nurx is available in 37 states. You can read the list here.

If you want to refill birth control, access emergency contraceptives, or order home test kits for common STDs, you can do it with Nurx. If you want to treat other health concerns, such asAcne, it is an option.

It is important to be completely honest with your health history when you give information to a doctor.

It is not a substitute for annual visits to your gynecologist or healthcare professional, but it can offer convenience and minimize unnecessary visits for prescription refill or testing.


Jessica Timmons has been working as a freelance writer since 2007, covering everything from pregnancy and parenting to cannabis, chiropractic, stand-up paddling, fitness, martial arts, home decor, and much more. Her work has appeared in mindbodygreen, Pregnancy & Newborn, Modern Parents Messy Kids, and Coffee + Crumbs. See what she’s up to now at jessicatimmons.com.